Aritzin Privacy Policy

At Aritzin, we respect your privacy and are committed to protecting the personal information you share with us when browsing our website, purchasing our women’s jackets, coats, sweaters, dresses, or interacting with our customer service. This Privacy Policy explains what information we collect, how we use and protect it, and your choices regarding your data. We may update this policy periodically—we’ll notify you of changes by posting the revised version on our website, with an updated “Last Modified” date.

1. Information We Collect

We collect information to provide you with a personalized, efficient shopping experience and to improve our products and services. The information we gather falls into two categories:

1.1 Personal Information You Voluntarily Provide

This includes information you share when you:

  • Create an Account: Name, email address, password, phone number, shipping address, and billing address.
  • Place an Order: Payment details (e.g., credit card information—note: we do not store full payment details; this data is processed securely by our third-party payment processors, such as Stripe or PayPal), order history, and preferences (e.g., size, color preferences for women’s apparel).
  • Contact Customer Service: Information shared in emails, messages, or calls (e.g., order numbers, questions about products, feedback) to assist with your inquiries.
  • Subscribe to Our Newsletter: Email address, if you opt in to receive updates about new collections, promotions, or styling tips for jackets, coats, sweaters, and dresses.

1.2 Non-Personal Information Collected Automatically

When you visit our website, we may collect non-identifiable information about your browsing activity, such as:

  • Device details (e.g., device type, operating system, browser version).
  • Usage data (e.g., pages visited, time spent on each page, products viewed, search queries for specific apparel like “wool coats” or “knit sweaters”).
  • IP address, geographic location (general, e.g., city/region), and referral source (how you found our website, e.g., search engine, social media).

This data is collected using cookies, web beacons, and similar tracking technologies. You can manage cookie preferences through your browser settings (see Section 6 for more details).

2. How We Use Your Information

We use your personal and non-personal information for specific, legitimate purposes that align with our business and your needs:

  • Process and Fulfill Orders: To confirm your purchase, ship your women’s clothing and accessories, send order updates (e.g., shipping confirmations, tracking links), and process returns or exchanges.
  • Provide Customer Service: To respond to your questions, resolve issues (e.g., damaged items, sizing concerns), and follow up on your requests via email or phone.
  • Personalize Your Shopping Experience: To recommend products tailored to your preferences (e.g., suggesting sweaters similar to those you viewed, highlighting jackets that match your size history) and customize website content (e.g., showing relevant collections).
  • Send Marketing Communications: If you opt in, we’ll send newsletters, promotional emails (e.g., sales on coats, new dress arrivals), or styling tips. You can unsubscribe at any time by clicking the “Unsubscribe” link in these emails.
  • Improve Our Website and Products: To analyze browsing trends, identify popular products (e.g., which sweaters are most viewed), fix website issues, and develop new apparel or accessories that meet customer needs.
  • Ensure Security and Compliance: To detect and prevent fraud (e.g., unauthorized order attempts), protect our website from security threats, and comply with applicable laws and regulations (e.g., tax, consumer protection laws).

3. Who We Share Your Information With

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your data only with trusted partners who assist us in operating our business, and only to the extent necessary to perform their services:

  • Third-Party Service Providers:
  • Payment processors (e.g., Stripe, PayPal) to securely process credit card payments (they only receive the information needed to complete transactions, not full access to your data).
  • Shipping carriers (e.g., USPS, UPS) to deliver your orders and provide tracking information.
  • Email service providers to send order confirmations, newsletters, or customer service updates.
  • Analytics tools (e.g., Google Analytics) to analyze website usage and improve our services (this data is often anonymized).
  • Legal and Regulatory Authorities: We may disclose your information if required by law (e.g., subpoenas, court orders) or to protect our rights, property, or safety, or the rights of other users.

4. How We Protect Your Information

We implement industry-standard security measures to safeguard your personal information from unauthorized access, use, or disclosure:

  • Encryption: Personal data (e.g., email addresses, shipping addresses) and payment information are encrypted using Secure Sockets Layer (SSL) technology when transmitted over the internet.
  • Secure Storage: We limit access to your data to authorized Aritzin team members who need it to perform their roles (e.g., order processing, customer service).
  • Third-Party Security: Our service providers (e.g., payment processors, shipping carriers) are required to maintain the same level of security and comply with data protection laws.

While we take all reasonable steps to protect your information, no online platform is 100% secure. We encourage you to use strong, unique passwords for your Aritzin account and avoid sharing login details with others.

5. Your Rights Regarding Your Information

You have control over your personal information and can exercise the following rights at any time:

  • Access Your Data: Request a copy of the personal information we hold about you (e.g., order history, account details) by emailing us at [email protected].
  • Correct Inaccuracies: Update or correct any incorrect information (e.g., a wrong shipping address, outdated phone number) by editing your account settings or contacting customer service.
  • Delete Your Data: Request the deletion of your personal information (subject to legal exceptions, e.g., we may need to retain order records for tax purposes) by emailing [email protected].
  • Opt Out of Marketing: Unsubscribe from newsletters or promotional emails by clicking “Unsubscribe” in the email, or by contacting us to request removal from marketing lists.
  • Withdraw Consent: If you previously consented to data processing (e.g., cookie tracking, marketing), you can withdraw consent through your browser settings (for cookies) or by contacting us.

To process these requests, we may ask you to verify your identity (e.g., provide your email address or order number) to ensure your data is protected. We’ll respond to your request within 30 days of receipt.

6. Cookies and Tracking Technologies

Cookies are small text files stored on your device that help us enhance your browsing experience. We use two types of cookies:

  • Necessary Cookies: Essential for the website to function (e.g., cookies that remember your cart items, login status, or shipping address during checkout). These cannot be disabled, as they are required to process orders for women’s clothing and accessories.
  • Analytics/Marketing Cookies: Used to track browsing activity, understand user preferences, and deliver targeted marketing (e.g., cookies that remember which sweaters you viewed). You can disable these cookies through your browser settings (e.g., Chrome, Safari, Firefox) by blocking third-party cookies or deleting existing cookies.

Disabling non-necessary cookies may limit some features of our website (e.g., personalized product recommendations) but will not affect your ability to browse or purchase products.

7. Children’s Privacy

Our website is intended for adults (18 years or older) and we do not knowingly collect personal information from children under the age of 13. If we learn that we have collected data from a child under 13, we will delete it immediately. If you believe a child has shared information with us, please contact [email protected].

8. International Data Transfers

If you access our website from outside the United States, your information may be transferred to and processed in the U.S. (where our servers and service providers are located). We ensure these transfers comply with data protection laws by using standard contractual clauses (approved by regulatory authorities) with our international partners, or relying on recognized data protection frameworks (e.g., the EU-U.S. Data Privacy Framework).

9. Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or report a privacy concern, please contact us at:

We’ll review your inquiry and respond as soon as possible (typically within 24 business hours, Monday–Friday, 9 AM–5 PM EST).